FREQUENTLY ASKED QUESTIONS
Frequently Asked Plumbing Questions
Answers to some of the most common questions we receive from homeowners, businesses and rural property owners across Melbourne.
Do you provide emergency plumbing services?
Yes. We respond to burst pipes, blocked drains, leaking water services, hot water issues and other urgent plumbing emergencies.
Do you complete excavation as well?
Yes. We own and operate our own excavators, allowing us to complete both the plumbing and excavation without needing multiple contractors.
Do you provide CCTV drain inspections?
Yes. Our CCTV drain camera allows us to accurately locate blockages, broken pipes, root intrusion and drainage defects with detailed reports.
Can you clear blocked drains?
Absolutely. We use professional hydro jetting and CCTV equipment to clear blockages caused by grease, tree roots, debris and damaged pipework.
Do you repair stormwater drainage?
Yes. We repair, replace and install stormwater drainage systems including pits, strip drains, underground pipework and drainage upgrades.
Can you repair sewer drains?
Yes. We repair damaged sewer lines, replace broken sections, remove tree root intrusion and complete compliant sewer installations.
Do you install septic systems?
Yes. We install, repair and replace septic systems, pump wells and associated drainage while ensuring compliant installation practices.
Can you locate underground water leaks?
Yes. We investigate underground water leaks, locate damaged pipework and complete permanent repairs using professional equipment.
Do you work on residential, commercial and rural properties?
Yes. We provide plumbing, drainage and excavation services across residential homes, commercial premises and rural properties.
Are you licensed and insured?
Yes. Rhinos Plumbing & Excavation is fully licensed and carries $20 million public liability insurance for your peace of mind.
Do you provide upfront quotes?
Yes. Every quotation clearly outlines the scope of works so you know exactly what is included before work begins.
Which areas do you service?
We proudly service Melbourne and surrounding areas, including Bacchus Marsh, Gisborne, Sunbury, Kyneton, Riddells Creek, Romsey and Lancefield. If you're unsure whether we service your area, simply get in touch and we'll be happy to help.